Lingerie store located in Denton, Texas. Specializing in: Lingerie store, Clothing store, Fashion accessories store, Jewelry store, T-shirt store, Novelty store.
What do customers say?
Customers have shared a range of experiences at Spencer's, highlighting both the store's charm and areas for improvement. Many patrons appreciate the vibrant atmosphere and the unique selection of items, with several reviews praising the friendly and knowledgeable staff. For instance, one customer found assistance in selecting the perfect ugly Christmas sweater, while another enjoyed the help they received while shopping for birthday gifts.
However, a number of reviews reflect dissatisfaction with customer service experiences. Some customers described encounters with staff that left them feeling uncomfortable or unwelcome. Instances of perceived rudeness from management and employees have been noted, leading a few shoppers to choose not to return.
Despite these concerns, many customers express enjoyment of their visits, citing the store's fun ambiance and extensive inventory as significant draws. Several reviews remark on the cleanliness and organization of the store, contributing positively to their overall impression. While there are mixed feelings about staff interactions, many still find Spencer's to be a delightful place to explore and shop for whimsical and eclectic items. Overall, customers appreciate the potential of Spencer’s but hope for enhancements in service quality to match their enjoyable shopping experience.