Lingerie store located in Flower Mound, Texas. Specializing in: Lingerie store.
What do customers say?
Customers rave about their experiences at Velvet Box, consistently highlighting the store's welcoming atmosphere and knowledgeable staff. Many patrons, like Jackie and K S, commend the exceptional customer service, noting how friendly and helpful employees are in guiding them through their purchasing journey. Ash, Katelyn, and Gabby received special mentions for their expertise and ability to make shoppers feel comfortable, creating an inviting environment for both beginners and seasoned customers alike.
While a few reviews express concerns about occasional judgmental interactions, these instances seem to be outliers amidst overwhelmingly positive feedback. Most customers appreciate the store's cleanliness and well-organized layout, which contributes to an enjoyable shopping experience. Shoppers like Brittany and Andrew emphasize that the staff’s willingness to answer questions fosters a sense of trust and learning.
Additionally, some customers have suggested a desire for a broader range of products, such as plus-size lingerie, indicating an awareness of diverse customer needs. Overall, Velvet Box has established itself as a go-to destination for intimacy products in Flower Mound, with many eager to return for future purchases. With a 4.5-star average rating from 16 reviews, it’s clear that Velvet Box is dedicated to providing outstanding service and products tailored to individual preferences.