T-shirt store located in Houston, Texas. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have a mixed yet generally positive experience at Spencer's, highlighting both exceptional service and some areas for improvement. Many patrons rave about the helpful and friendly staff, with particular shout-outs to employees like Kim and Zander for their humor and dedication to customer satisfaction. Shoppers appreciate the store’s vibrant atmosphere and variety of merchandise, making it a go-to spot for unique gifts and accessories.
However, some customers have reported less-than-ideal interactions, citing concerns over perceived hovering by staff and occasional rudeness during exchanges. Instances of misunderstandings during returns have also been noted, creating tension in what should be a straightforward process. Despite these challenges, many reviews reflect a strong appreciation for the store's overall cleanliness and organization.
Overall, Spencer's is recognized as a fun shopping destination with an engaging selection of products. Many customers express their intention to return, affirming that the positive experiences often outweigh the negative ones. With continued attention to customer service consistency, Spencer's could enhance its reputation as a favorite among shoppers looking for unique finds in a welcoming setting.