T-shirt store located in Tyler, Texas. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers share a mix of experiences at Spencer's, highlighting both exceptional service and some areas for improvement. Many patrons rave about the helpful and friendly staff, particularly mentioning team members like Sawyer and Shaylee, who go above and beyond to assist shoppers. One customer fondly recalls how Sawyer lint-rolled a dusty hoodie, ensuring a pleasant purchase experience. Others appreciate the wide variety of merchandise, from fun graphic tees suitable for teens to quirky items that appeal to adult tastes, making it easy for different age groups to find something they love.
However, there are concerns regarding accessibility, with some customers noting difficulties navigating the store due to obstacles. A few reviews reflect frustration over customer service issues, such as challenges in reaching the store by phone or misunderstandings during returns. Despite these setbacks, many patrons express their overall enjoyment of the store's atmosphere and product selection. The positive experiences emphasize the store's vibrant environment and dedicated staff, which keep customers returning for more. Overall, Spencer's offers a blend of fun shopping experiences with room for growth in service and accessibility.