Spencer's

Customers have mixed feelings about their experiences at Spencer's, which is reflected in its average rating of 3.5 stars. Many appreciate the unique and edgy merchandise, with some describing it as a treasure trove of fun adult items and quirky gadgets. Reviewers like Devyn Thomas and Mr. Fox highlight the store’s intriguing selection, making it a must-visit during mall trips.

However, there are notable concerns regarding customer service and store organization. Some shoppers reported unhelpful staff interactions, particularly during busy times, which left them feeling unwelcome. For example, one customer expressed disappointment over poor communication during a return process. Additionally, several reviews pointed out that the store can be crowded and disorganized, making it challenging to navigate.

Despite these issues, there are shining moments of exceptional service that stand out; one customer praised a staff member for creating a welcoming atmosphere free of judgment. Overall, while Spencer's offers an exciting array of products, improving staff interactions and store organization could enhance the shopping experience for future visitors. Customers still find value in exploring what Spencer's has to offer amidst these challenges.