Victoria's Secret & PINK

Customers express a mixed experience at Victoria's Secret & PINK, but many highlight the quality of the products and the helpfulness of certain staff members. Several reviews praise the store’s range of bras and panties, with customers noting that the items are well-made and stylish. Shoppers appreciate the exceptional customer service from specific associates, such as Aaliyah and Cassidy, who go above and beyond to ensure a positive shopping experience, helping with sizing and even special orders.

However, some customers have encountered issues with service. A few reviews mention unwelcoming or rude interactions from staff, particularly during closing hours, which has left some shoppers feeling overlooked or uncomfortable. While there are concerns about pricing being on the higher side, many agree that the quality justifies it.

Overall, while Victoria's Secret & PINK has room for improvement in customer service consistency, particularly during busy times, loyal fans continue to return for their favorite products and appreciate when they receive attentive assistance. The store’s clean organization and stock availability also contribute positively to the shopping experience for many patrons.