Got It Video Lingerie & Novelties

Customers have mixed experiences at Got It Video Lingerie & Novelties, reflecting a range of opinions about both the selection and customer service. Many patrons appreciate the extensive inventory, with some highlighting the store's unique offerings, including DVDs and magazines, which are hard to find elsewhere. The warm and friendly atmosphere created by certain staff members has garnered praise, as shoppers like Ava Lib and Nicole Hancock commend their helpfulness and product knowledge.

However, there are significant concerns regarding inconsistent customer service. Several reviews mention rude interactions with specific employees, leading to a less-than-pleasant shopping experience for some visitors. Issues related to pricing also appear in multiple reviews, with a few customers feeling that items are overpriced compared to online options.

Despite these drawbacks, many customers express their intention to return due to the store's diverse product range and inviting environment. The overall consensus suggests that while improvements in staff demeanor could enhance the experience, the store's selection makes it a worthwhile stop for those seeking adult novelties.