Spencer's
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Spencer's

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Novelty Store

About Spencer's

Lingerie store located in Richmond, Virginia. Specializing in: Lingerie store, Clothing store, Fashion accessories store, Jewelry store, T-shirt store, Novelty store.

What do customers say?

Customers have shared a variety of experiences at Spencer's, with many highlighting the store's friendly and helpful staff. One reviewer, Demetrius, praised Kayla for her exceptional customer service, noting that she went above and beyond to answer questions about products. Many others echoed this sentiment, with comments like "great service" and “excellent customer service” frequently appearing.

The store’s fun atmosphere and diverse selection of novelty items also received positive mentions, with customers enjoying everything from unique shirts to playful gifts. The overall organization of the store enhances the shopping experience for many.

However, some reviews raised concerns regarding hygiene among staff and product quality, particularly in relation to piercings that caused allergic reactions. While these issues were disappointing for a few customers, they did not overshadow the overwhelmingly positive feedback about the store’s ambiance and the majority of its employees.

Overall, Spencer's remains a popular destination for those seeking unique items and a lively shopping environment, as reflected in its solid average rating of 4.1 stars out of 5. The combination of enthusiastic customer experiences and a few constructive criticisms suggests potential areas for improvement while celebrating its strengths.

Contact Information

11500 Midlothian Tpke #726
Richmond, VA 23235
Recent Review Stats
4.3 (185 reviews)
80% of Recent Reviews Above 4.0
No Suspicious Reviews Detected
Replies to Reviews
0.6 New Reviews Per Month
Sentiment Scores
Staff Helpfulness:Average
Product Variety:Average
Pricing Fairness:Average
Business Status

Operational

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