Taboo

Customers express a mix of experiences at Taboo, recently rebranded as Romantix. Many longtime patrons feel a sense of loss, noting that the welcoming atmosphere they once cherished has shifted. Several reviews mention discomfort with the new staff and a vibe that feels less inviting than before. Concerns about customer service practices have also surfaced, particularly regarding interactions related to rewards programs and product inquiries, leaving some shoppers feeling undervalued.

However, not all feedback is negative. Numerous customers praise specific staff members like Joe and Sierra for their friendly and knowledgeable service, highlighting enjoyable experiences while browsing the store’s diverse inventory. Shoppers appreciate the store's spacious layout and variety of products, which cater to different tastes and preferences. Some customers share positive encounters where staff effectively handled uncomfortable situations, reinforcing the importance of a safe shopping environment.

While certain customers voice dissatisfaction with changes in management and staff dynamics, others remain hopeful for improvement. Overall, Taboo/Romantix continues to be a popular destination for those seeking adult products, though the journey toward regaining its former charm seems ongoing.