T-shirt store located in Woodbridge, Virginia. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers appreciate the vibrant and diverse selection of merchandise at Spencer's, often highlighting the variety of quirky gifts, anime-related items, and international foods available. Many reviewers commend the friendly and helpful staff, with special mentions for exceptional team members like Rachel, who went above and beyond during a memorable birthday celebration. The store’s atmosphere is described as welcoming, making it a favorite spot for shoppers of all ages.
However, some customers have encountered issues that marred their experience. A few noted discrepancies in store hours, with early closures causing frustration. Critiques have also surfaced regarding individual staff behavior, such as distractions during customer interactions. Furthermore, a particularly distressing incident involving a misunderstanding with a supervisor left one couple feeling humiliated and unsupported.
Despite these concerns, the overall sentiment remains positive. Many patrons express their enthusiasm to return, drawn by the store's unique offerings and generally attentive service. With ongoing improvements in customer care and communication, Spencer's continues to be a beloved destination for those seeking fun and varied gift options.