T-shirt store located in Kennewick, Washington. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers at Spencer's express a mix of experiences, showcasing both the charm and challenges of this unique store. Many shoppers appreciate the diverse selection of items, from quirky gifts to pop culture merchandise, noting that it’s a great place for laughs and fun finds. Ashley highlights the friendly staff, particularly Trinity, who provided excellent assistance, while others like Dawn and Marie celebrate the store's variety and decent pricing.
However, some customers have voiced concerns about the shopping environment. A few reviews mention long lines and crowded spaces, which can detract from the experience. Additionally, issues related to return policies on seasonal items and customer service encounters have been flagged as areas for improvement. For instance, Ryker recounts a frustrating return experience, while others felt uncomfortable due to interactions with staff.
Despite these drawbacks, many customers appreciate the store's vibrant atmosphere and unique offerings. With a rating of 3.8 out of 5 stars, Spencer’s remains a popular destination for those looking for interesting gifts and novelty items, though shoppers may want to be prepared for potential crowds and check sizes carefully before purchasing apparel.