T-shirt store located in Spokane, Washington. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers express a mix of experiences at Spencer's, highlighting both the charm and challenges of the store. Many appreciate the unique variety of products available, with several reviews praising the fun and quirky atmosphere. Shoppers often mention friendly and helpful staff who go out of their way to assist, making visits enjoyable—even when specific items aren't found. For example, one customer shared how an employee dedicated time to help them locate a neon green piece for an event, creating a memorable shopping experience.
However, some customers have raised concerns about store layout and overcrowding, which can lead to discomfort during visits. A few reviews pointed out issues with staff conduct and communication that detracted from the overall ambiance. Instances of feeling judged or unwelcome were noted by a handful of patrons, indicating that while many enjoy their time at Spencer’s, improvements in customer service consistency could enhance the experience.
Overall, while Spencer's offers an eclectic selection and a fun shopping vibe, there's room for growth in addressing layout issues and ensuring all customers feel comfortable and valued during their visits.