Spencer's
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Spencer's

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Novelty Store

About Spencer's

T-shirt store located in Charleston, West Virginia. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.

What do customers say?

Customers have mixed feelings about their experiences at Spencer's, with an average rating of 3.8 out of 5 stars. Many shoppers rave about the unique and interesting merchandise available, noting that the store is a treasure trove for those looking for quirky gifts and fun items. Enthusiasts appreciate the wide range of sales, friendly staff, and engaging atmosphere. Reviewers like Julie and Michele highlight the helpfulness of employees, with one mentioning a particularly positive interaction with staff member Brittany.

However, some customers express concerns about the level of attention from staff, describing it as intrusive or uncomfortable. Several reviews mention feeling harassed by frequent inquiries about their shopping needs. Additionally, a few unhappy customers reported issues with return policies and experiences involving perceived racial profiling. Despite these concerns, many still find value in the store's offerings and enjoy returning for new finds. Overall, while Spencer's may not cater to everyone’s shopping style, its eclectic mix of products and dedicated employees keep a loyal customer base returning for more unique items and good vibes.

Contact Information

3000 Charleston Town Center Space 2073
Charleston, WV 25389
Recent Review Stats
4.4 (183 reviews)
70% of Recent Reviews Above 4.0
No Suspicious Reviews Detected
Replies to Reviews
0.6 New Reviews Per Month
Sentiment Scores
Staff Helpfulness:Average
Product Variety:Average
Pricing Fairness:Very Good
Business Status

Operational

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