Spencer's
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Spencer's

Verified

Novelty Store

About Spencer's

T-shirt store located in Vienna, West Virginia. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.

What do customers say?

Customers have shared a mix of experiences at Spencer's, highlighting both the store's vibrant atmosphere and some concerns regarding customer service. Many patrons appreciate the friendly and helpful staff, often noting their extensive selection of unique items, particularly body jewelry and pop culture merchandise. Reviewers like Kaylyn and Autumn express enthusiasm for the diverse inventory, calling it an "awesome place to shop" with something for everyone.

However, several reviews raise issues with specific staff interactions, particularly regarding perceived rudeness or discomfort caused by an employee at the entrance. Instances of miscommunication about pricing have also been mentioned, which left some customers feeling frustrated. Despite these challenges, many shoppers remain loyal, valuing the store's cleanliness and organization, as well as the quick service during busy times.

Overall, while there are areas for improvement in staff demeanor and communication, customers generally find Spencer's to be an engaging shopping destination filled with fun and eclectic merchandise. The positive feedback on product variety and customer service suggests that with some adjustments, the shopping experience could be even better for all visitors.

Contact Information

100 Grand Central Mall Suite 289
Vienna, WV 26105
Recent Review Stats
4.4 (80 reviews)
65% of Recent Reviews Above 4.0
No Suspicious Reviews Detected
Replies to Reviews
0.4 New Reviews Per Month
Sentiment Scores
Staff Helpfulness:Average
Product Variety:Great
Pricing Fairness:Good
Business Status

Operational

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