T-shirt store located in Madison, Wisconsin. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers generally express a positive experience shopping at Spencer's, praising its unique assortment of novelty items, edgy jewelry, and humorous apparel. Many reviews highlight the fun atmosphere and the engaging nature of the staff. For instance, shoppers like Megan and Kim commend the helpfulness of the team, with one customer even noting how they went above and beyond to fulfill a special request for a holiday gift.
However, some concerns have been raised about staffing levels during busy times. A few customers reported feeling overlooked due to understaffing, indicating that additional support could enhance service efficiency. Despite these occasional hiccups, many patrons appreciate the quirky offerings and the store's nostalgic charm. Customers like Micah cherish Spencer's as a beloved destination that has remained true to its roots while adapting to an older demographic.
Overall, Spencer’s remains a popular choice for those seeking alternative and indie merchandise, coupled with a lively shopping experience. While there are some areas for improvement regarding customer service during peak periods, the overwhelmingly positive feedback underscores its status as a cherished retail destination.